Woodfield Outdoors 

Construction Operations Manager

Location: 2112 Belair Rd Fallston, Maryland 21047

Job Type: Full-time

About Woodfield Outdoors: Woodfield Outdoors is a premier provider of custom-designed pools and outdoor living spaces. Our commitment to quality craftsmanship and exceptional customer service has made us a leader in transforming outdoor areas into luxurious retreats. We are dedicated to creating beautiful, functional, and sustainable outdoor environments that exceed our clients' expectations.

Job Overview: Woodfield Outdoors is seeking an experienced and dynamic Operations Manager to oversee the day-to-day operations of our pool and outdoor living space projects. The ideal candidate will have a strong background in construction management, excellent organizational skills, and a passion for delivering high-quality results. The Operations Manager will be responsible for coordinating various aspects of project execution, ensuring efficient use of resources, and maintaining high standards of safety and customer satisfaction.

Key Responsibilities:

• Project Management:
• Plan, schedule, and oversee all phases of pool and outdoor living space construction projects from inception to completion.
• Coordinate with designers, architects, subcontractors, and suppliers to ensure timely and cost-effective project delivery.
• Monitor project progress, addressing any issues or delays promptly to keep projects on track. Conduct budget reviews and report findings. 
• Resource Management:
• Allocate resources, including labor, equipment, and materials, to maximize efficiency and productivity.
• Manage inventory levels and procurement processes to ensure timely availability of necessary materials.
• Optimize the use of company resources to minimize waste and reduce costs.
• Hire, terminate, and execute employee disciplinary actions.
• Team Leadership:
• Lead and motivate a team of construction professionals, providing guidance, training, and support to achieve project goals.
• Foster a positive work environment that promotes teamwork, accountability, and continuous improvement.
• Conduct regular performance evaluations and provide constructive feedback to team members.
• Assist managers in setting goals, managing crews, and improving overall efficiencies. 
• Quality Assurance:
• Implement and maintain quality control processes to ensure all work meets Woodfield Outdoors' high standards of craftsmanship.
• Conduct regular site inspections to verify compliance with project specifications and safety regulations.
• Address any quality issues promptly and implement corrective actions as needed.
• Customer Relations:
• Serve as the primary point of contact for clients, providing regular updates and addressing any concerns or questions.
• Ensure a positive customer experience by delivering projects on time, within budget, and to the client's satisfaction.
• Handle customer feedback and complaints professionally, striving to resolve issues to the client's satisfaction.
• Safety Management:
• Enforce strict adherence to safety protocols and regulations on all job sites.
• Conduct safety training sessions and ensure all team members are aware of and follow safety procedures.
• Investigate and report any accidents or incidents, implementing measures to prevent recurrence.

Qualifications:

• Bachelor's degree in Construction Management, Business Administration, or a related field preferred.
• Proven experience as an Operations Manager or similar role in the construction industry, preferably with a focus on pools and outdoor living spaces.
• Strong understanding of construction processes, materials, and safety regulations.
• Excellent organizational and time-management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Exceptional leadership and communication skills, with the ability to build and maintain effective relationships with team members, clients, and stakeholders.
• Proficient in project management software and other relevant tools.
• Strong problem-solving skills and attention to detail.